Useful information tools during disasters for foreigners


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These are tools that can be used by international visitors to collect information by themselves when disasters occur.


Emergency Calls

JNTO Japan Visitor Hotline (English) - 050-3816-2787 (24 hours a day)

Amublances / Fire Service - 119 (24 hours a day, at no charge)

Police - 110 (24 hours a day, at no charge)

Up-to-date News

NHK World Japan (English) -

Emergency Notification

Safety Tips (English) - download this from the App Store or Google Play store to recieve push notifications in case of earthquakes, tsunamis, etc.

JNTO (Japan Safe Travel) on Twitter (English) - follow "Japan Safe Travel" for safety tips and latest information on natural disasters. @JapanSafeTravel

Medical Institutions / Travel Insurance

List of Medical Institutions (English) - search for medical institutions by a clinical department and a language. You can also get information on how to seek treatment at medical institutions, such as through using a "point-and-speak" sheet. Information on how to obtain travel insurance after arriving in Japan is also on this page.

Japan National Tourism Organization (JNTO)

These services provide a wide range of useful travel information, including natural disaster information.

JNTO Official website (English) - check the "Important Notice" section.

Japan Official Travel App (English) - you can recieve the same push notifications that the Safety Tips App gets. Please download from the App Store or Google Play store.

More Information

観光庁の「Safety Information Card」参照