Useful information tools during disasters for foreigners


These are tools that can be used by international visitors to collect information by themselves when disasters occur.


Emergency Calls

JNTO Japan Visitor Hotline (English) - 050-3816-2787 (24 hours a day)

Amublances / Fire Service - 119 (24 hours a day, at no charge)

Police - 110 (24 hours a day, at no charge)

Up-to-date News

NHK World Japan (English) -

Emergency Notification

Safety Tips (English) - download this from the App Store or Google Play store to recieve push notifications in case of earthquakes, tsunamis, etc.

JNTO (Japan Safe Travel) on Twitter (English) - follow "Japan Safe Travel" for safety tips and latest information on natural disasters. @JapanSafeTravel

Medical Institutions / Travel Insurance

List of Medical Institutions (English) - search for medical institutions by a clinical department and a language. You can also get information on how to seek treatment at medical institutions, such as through using a "point-and-speak" sheet. Information on how to obtain travel insurance after arriving in Japan is also on this page.

Japan National Tourism Organization (JNTO)

These services provide a wide range of useful travel information, including natural disaster information.

JNTO Official website (English) - check the "Important Notice" section.

Japan Official Travel App (English) - you can recieve the same push notifications that the Safety Tips App gets. Please download from the App Store or Google Play store.

More Information

観光庁の「Safety Information Card」参照